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How Are Uber and Lyft Stopping Future Assaults?
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Uber’s safety preferences
In 2024, Uber released a mobile app update that makes it easier to access four safety features meant to protect riders from sexual assault. These safety features are not new, but they can now all be accessed from the same menu on the app. Uber launched the update worldwide for iPhone and Android.
If your device’s updates are up to date, you can access these features by following these steps. Tap “Account” in the bottom-right corner of the app, and then scroll down and tap “Settings.” Scroll down again and tap “Safety preferences.” When you open the Safety preferences menu, you’ll then have the option to turn on all of Uber’s safety features.
If your device’s updates are up to date, you can access these features by following these steps. Tap “Account” in the bottom-right corner of the app, and then scroll down and tap “Settings.” Scroll down again and tap “Safety preferences.” When you open the Safety preferences menu, you’ll then have the option to turn on all of Uber’s safety features.
Lyft’s Women+ Connect program
Whenever a customer submits a ride request, a driver in the area will either choose to accept it or let another driver accept it instead. Though this system gives drivers the option to deny any requests that they may view as unsafe, drivers don’t receive any details ahead of time about the rider except for a first name. This information is not always enough to protect drivers from potentially dangerous riders, so Lyft began testing a new program to protect female and non-binary drivers in late 2023.
In February 2024, Lyft officially launched Women+ Connect for drivers nationwide. By accessing their driving preferences, female or non-binary drivers can turn on Women+ Connect so that the Lyft app will prioritize ride requests from female or non-binary riders. Female and non-binary riders are opted into this program by default, but you can turn it off by going to “Edit profile” in the Lyft app.
Lyft’s app also offers additional safety features for riders and drivers, including Smart Trip Check-in and location sharing. If you’re in a Lyft and experiencing an unsafe situation, you can request for an ADT security professional to connect with you via call or text. If necessary, your ADT representative will contact 911 and help the authorities find your location and identify your attacker. You can also silently alert 911 directly from the Lyft app.
Join the sexual assault lawsuit against Uber and Lyft
If you or a close family member experienced Lyft or Uber sexual assault, you may be eligible to work with a rideshare lawyer and be rightfully compensated for your injuries and trauma.
Ready to file a claim ?
See if you qualify for the rideshare lawsuit.
Referenced Articles
- Boman, E. (2024, April 10). Set it and Forget it: How to Maximize Your Safety Features. Retrieved from https://www.uber.com/newsroom/set-it-and-forget-it-how-to-maximize-your-safety-features/
- Kansal, S. (2019, September 17). RideCheck: Connecting you with help when you need it. Retrieved from https://www.uber.com/newsroom/ridecheck/?uclick_id=6dcd63dd-0820-4c49-a956-9ea96a71baf4
View more sources
Lyft. (n.d.). Women+ Connect. Retrieved from https://www.lyft.com/women+
- Lyft. (n.d.). How Lyft Works to Keep Riders Safe. Retrieved from https://www.lyft.com/safety/rider#high-safety-standards
About the Rideshare Assault Lawsuit
Products at-risk
Rideshare services offered by Uber and Lyft
Who's being sued?
Uber Technologies and Lyft, Inc.
Qualifying types of assault:
- Non-sexual assault or battery
- Inappropiate touching
- Inappropriate kissing
- Attempted sexual intercourse
- Forced to perform sexual acts
- Rape, or forced sexual intercourse
